Symbolism – “My Antonia”

Literary device – Symbolism Symbolism is the use of symbols to represent ideas or qualities: symbolic meaning attributed to natural objects or facts. â€Å"There seemed to be nothing to see; no fences, no creeks or trees, no hills or fields. If there was a road, I could not make it out in the faint starlight. There was nothing but land: not a country at all, but the material out of which countries are made† (10). â€Å"In all that country it was the spot most dear to me† because when all of the land has been cleared for farming, this â€Å"island† where two roads meet is the only place where the tall prairie grass still grows undisturbed† (62). Even while we whispered about it, our vision disappeared; the ball dropped and dropped until the red tip went beneath the earth. The fields below us were dark, the sky was growing pale, and that forgotten plough had sunk back to its own littleness somewhere on the prairie† (50-51). Willa Cather My Antoni a In the book, My Antonia, Jim Burden finds himself an orphan leaving his beloved home to a new, stranger place. When he first arrives he observes the country and how different the surroundings are. Throughout the story Jim finally settles in and has a new friend, Antonia. Many things happen and soon we are mourning over the death of Mr.Shimerda. His death was a big event and effected Antonia and her family. Her family was forced to work three times harder to keep themselves alive. As you transition into book two, more conflicts are invited and new symbols. There are three main types of symbolism that are appealing to the eye. The first quote uses the prairie as a symbol of Jim’s friendship with Antonia during his childhood. It may also symbolize the immigrants and the vast size of the prairie. Which may suggest both the opportunity for a new life and the overwhelming fear that goes with trying to create a new life.The third quote is usually missed as a sign of symbolism. The gravesite is a remnant of the prairie in its purest form, and it symbolizes Antonia’s and Jim’s longing for the past. It is also unwelcoming and â€Å"the  sky cries as if in sorrow, and the elements in the new land are not friendly, just as they have not been welcoming to  Mr. Shimerda† (61). In the final quote the symbol is the plough. It symbolizes man’s â€Å"beautiful and harmonious† connection to the land. The imagery suggests Jim’s impending separation from Antonia and while Antonia remains on the prairie, Jim leaves for good. Willa Cather uses many examples of symbolism.The lighting is one that is seen in many books, such as Of Mice and Men and more. A vivid description of light shows every major change that occurs in the novel. For example, at the end of the novel, after Jim leaves Antonia for the last time, he stands alone on the prairie roads in â€Å"the slanting sunlight† and reflects on the â€Å"incommunicableâ₠¬  past he shared with Antonia. The light from the sun is setting and at this time Cather uses the light to show the ending to Jim and Antonia’s relationship. Symbolism in this novel is important in deciding the lives, actions, and moods of the characters.

Befr Case

The main problem that Nundies has been facing is that the store repurchase rate by companies has not met Nundies expectations. About 6% of stores placed additional units beyond the initial purchase. Additionally, online purchases are not used frequently. Another problem is that store personnel that sell Nundies, have not been suggesting or talking about Nundies to customers. Furthermore, the displays for Nundies seem to merge in with the other merchandise in the store, which has a big impact on sales.If the stores are not properly displaying the merchandise and the sales associates do not promote Nundies this will lead to a decrease in sales and impact the company from reordering Nundies, which affects Nundies overall sales and profits. II. SITUATION ANALYSIS Nundies is a single-use, disposable panty that sticks to the inseam of women’s leggings, athletic wear, shorts, and jeans. This product helps women maintain a degree of protection when they decide not to wear underwear. T he introduction of the new product â€Å"Nundies† by Advanced Materials Inc. s a transition from a foam fabricator manufacturing business to a proprietary medical and consumer products. Nundies is a true departure from the ordinary product offered by Advanced Materials, Inc. AMI manufacturing estimated that the labor and material costs to produce a single liner would only be $. 60. Three colors/package options would be produced including, black, buff and assorted. The liners would be packaged in a colorful 5-count plastic pillow package, which would cost about $. 45 per unite to produce. The wholesale price to retail store would be $7. 0 for each 5-count package. Moreover, manufacturer’s agent would be paid 12 percent commission on the wholesale price for each 5-count package sold. This agent is responsible to establish the distribution coverage among women’s boutique store and specialty shops for Nundies. Based on Nundies’ marketing research, womenâ€⠄¢s boutique and specialty shops account for the largest percentage of women’s underwear sales (30. 9%), followed by department stores (30. 7%), mass merchandise and warehouse club stores (29. 1%), and other retail outlets such as internet retailers (9. %). According to a nationwide research conducted by Nundies among 1,042 women between the ages of 18-49 revealed that: ? 84% of women would be interested in a product that would eliminate panty lines ? 81% of women said â€Å"yes† to the questions would u be interested in a product that provides hygiene and comfort, but is not underwear ? 22% of women had tried no undies as a solution for no visible panty lines. ? When women were asked if they would be interested in a garment-safe disposable, but no panty lines; 36% said â€Å"yes,† 49% said â€Å"maybe†.

The Birth Mark

Critical Essay 4 Close Reading â€Å"The ‘Birthmark† that was written a little over a century ago by Nathaniel Hawthorne, seems to be an early story of our modern fascination with physical flawlessness. In looking at today's society, it is simple to see that humans are fascinated with perfection. This fascination may be for physical perfection, emotional perfection, or career perfection. Unlike today's society, where flawlessness is wanted by the person directly involved, the character in this story looks for flawlessness in the one he should love without condition.The character becomes so obsessed with wanting perfection that he gives up true happiness. Thus, we can say that â€Å"The Birthmark† expresses a very profound meaning; men make an effort to change nature in order to make it more flawless than it already is. Even though â€Å"The Birthmark† by Nathaniel Hawthorne was written in the mid-1800s, its subject and ideas still play a part in todayâ€⠄¢s society. â€Å"In the late eighteenth century, where the story took place, science was still somehow associated with magic. †(1) And Aylmer's ‘science', could be called alchemy, which is somewhere between science and magic.It can be stated that Aylmer, the scientist in â€Å"The Birthmark,† is very much a result of this age of invention. Aylmer could have been a scientist or maybe even a magician. But we can definitely say he was in pursuit of control. He seeks control. The story starts off with a scientist who finds a bride. As the story continues on the freshly married couple starts to make discoveries about each other. Aylmer who is a man of perfection bases his decision to marry Georgiana believing that she is nothing but perfect. Nevertheless, his bride, Georgiana, appears to have a birthmark on her face that Aylmer wants to remove.Aylmer believes that the birth mark is a symbol of flawlessness on a beauty; On the other hand, Georgiana believes it is a b lessing. To me Aylmer made the mistake of marrying Georgiana because of perfection. In life we must understand that not everyone is perfect. Everyone has flaws including ourselves, and in this story Aylmer did not understand this. Georgiana’s birthmark on her face made her very different and special from other women. Aminadab said, â€Å"If she were my wife, I’d never part with that birth-mark† (Hawthorne 6). This quote opposes what Aylmer thinks; that the birthmark is ugly and needs to be removed.Aminadab tells Aylmer that the birthmark is unique, and he would not want to remove it because it makes her different. The birthmark has a very unique shade and shape to it, â€Å"In the usual state of her complexion- a healthy, though delicate bloom; – the mark wore a tint of deeper crimson, which imperfectly defined its shape amid the surrounding rosiness† (Hawthorne 2). Hawthorne often refers to the birthmark as the â€Å"Crimson Hand. † Not onl y is the color of the birthmark unique, but the shape is unique, as well. Not all birthmarks are crimson and look like a hand, and few people have a birthmark as unique as Georgiana did.Although Georgiana birthmark is unique, it is also a human flawlessness to Aylmer. Aylmer wanted to prove to Georgiana it was flawlessness to her face. Aylmer convincingly said, â€Å"No dearest Georgiana, you came so nearly perfect from the hand of Nature, that this slightest possible defect- which we hesitate whether to term a defect or a beauty- shocks me, as being the visible mark of earthly imperfection† (Hawthorne 2). Aylmer thinks the birthmark makes Georgiana ugly and wants to do whatever it takes to remove it from her face. Aylmer cannot stand to look at his wife with this horrible birthmark on her face.I feel as though everybody has their own beauty that’s within them that can’t be changed. I understand that nobody can change the inner or outer beauty of a person it wil l always be there no matter what changes they make or try to hide. Beauty is something unique and it shouldn’t be altered by any one, each individual has something that is beautiful about them even if there outer appearance is not so beautiful. In the end of the story we understand that the symbolism of the birth-mark had represented death because, Georgiana died at the end of the story because, Aylmer was trying to change something that was meant to be left alone.Hawthorne said,† As the last crimson tint of the birth-mark that sole token of human imperfection-faded from her cheek, the parting breath of the now perfect woman passed into the atmosphere, and her soul, lingering a moment near her husband, took its heavenward flight. † (p. 650) Had Aylmer would have accepted his wife as she was she probably wouldn’t have died of the death of his hands. So it was his fault really because, he made her felt as if her birth-mark was an ugly thing on her face. When it really was not ugly it brought her appearance out it made her even more beautiful and special.As individual we must learn sometimes to let things be, as I like to say â€Å"let and let God. We must know that everything is not meant to be change. â€Å"The Birthmark† is very psychological, rigorously dealing with the plain mind of the characters as if the portentous narrator told the story from within their mind, other than observes it from the outside. The description by a person outside of the story, other than a character from within, does not inspire the reader to understand with one character more than the other. It also allows the reader to understand the story and its characters based on how the audience feels.Using third person point of view, Hawthorne defines the characters and lets the audience to try to understand what each of them is thinking. Hawthorne wrote a great story in this story Hawthorne sends a message that we as individuals have always made every eff ort for perfection in all aspects of our life, but sometimes our own pleasant perception of it dominates the possibilities that some people will take to achieve those aspects of perfection. Whether an athlete decide to us drugs in order to be able to run faster or to hit harder, for them to be able to reach a greater level than anyone else to that unachievable goal of perfection.Better yet, surgeons who try and play God and perform plastic surgery on patients to make the patient believe and feel that they have the perfect look and smile or appearance. â€Å"The Birthmark† was a very interesting book, in that Hawthorne explores a person’s sense of perfection and how far they will go to reach it. Works Cited Booth, Alison and Kelly J. Mays. The Norton Introduction to Literature, Shorter Tenth Edition. New York, London: W. W. Norton & Company, 2010. SparkNotes Editors. â€Å"SparkNote on The Birthmark. † SparkNotes. com. SparkNotes

Remedies and Replacements of Trustees Case Study

Remedies and Replacements of Trustees - Case Study Example A variant of this type of trust is an accumulation and maintenance trust, which is also termed as a grandchildren's trust. Its use is to benefit a particular child or children who are under a specified age, when they become entitled to the income by right and frequently to the capital also. The trust deed, at times will give the trustees certain discretionary powers permitting them to decide as to which of the beneficiaries will receive the income or capital of the trust. The trust deed generally gives clear instructions as to the trustees' administrative powers for routinely dealing with trust property. In our case, since, the trust deed is silent with regard to the administrative powers of the Trust the law will take its own course for proper administration of the trust. Seven years ago, Cathy took 50,000 from the trust and used it on a new kitchen and a conservatory. If the trustee becomes bankrupt or dies, or the trustee transfers assets in breach of trust then the beneficiaries have the right to claim their equitable ownership of the trust assets against the trustee's trustee in bankruptcy in other words the individual appointed by the court who takes charge of a bankrupt person's assets, or his personal representative on death, or the transferee of trust assets transferred in breach of trust. Two of Georgina's grandchildren who were alive at her death, namely Estelle, now aged 21 years and Peter, now aged 23 years came to know that the Trust property was misappropriated by Cathy. Since, seven years ago Estelle and Peter were minors and also they came to know about this fraud o nly recently, the limitation for claiming their rights begins from the day from which they came to know about this fraud. Hence, they can proceed against Cathy's court appointed trustee in order to recover 50,000. In Barnes v Addy, it was held that a third party may be liable as constructive trustee if it "receives and becomes chargeable with some part of the trust property" , this is known as the first limb or knowing receipt or where they "assist with knowledge in a dishonest and fraudulent design on the part of the trustees", this is termed as the second limb or knowing assistance; which held that tracing, may provide a proprietary remedy to the plaintiff along with the personal liability of the defendant including return of property (Barnes v Addy, 1874). The beneficiaries' interest in the trust money binds not only Cathy but also her successors in title, including volunteers who either receive trust property or its traceable proceeds. Hence the trust amounts paid to Bob by Cathy can be fully recovered at the suit of the beneficiaries. The remedy available to Estelle and Peter is that they can move the court to transfer the Tippit shares, in which Bob had invested their trust money, and hand over the painting for value to them. Bob invested the amount of 40,000, which was given by Cathy under the pretext that she had won the amount in a lottery. Bob added 20,000 of his money to the bank account without knowing the fraud committed by Cathy. Since he is an innocent third party his liability is limited to the amounts given to him by Cathy. In 2004 Bob withdrew 20,000 and bought a painting whose value is 5,000 at present. In respect of this painting the law will keep track of its value

Retail management Essay Example | Topics and Well Written Essays - 1500 words

Retail management - Essay Example The fashion industry today is marked by short life-cycles, high volatility, low predictability and high impulse purchasing (Christopher, Lowson & Peck, 2004). The fashion retail industry in UK is turbulent as the fashion conscious consumers expect and thrive for constant change. Added to the changing consumer preferences are the factors like globalization and the technological changes that have truly revolutionized the UK fashion retailing industry. The fashion retail market is split into number of segments – luxury, high street and supermarket/out-of-town discounter (Bruce & Daly, 2006). With the supermarkets having entered the clothing sector, the fashion retail has been redefined. It enables the time-starved consumers to purchase cheap clothing instead of visiting high street. The cheap chic revolution has turned the UK fashion market upside down (Mesure, 2007). With the rise of the discount retail store the number of garments purchased by women each has doubled. Various reasons have been accounted for this changing trend – shift of production to the Far East, the weak US dollar and the abolition of textile quotas have driven down prices even in chains like Asda and M&S. The phenomenon of disposable fashion rules – â€Å"buy it, wear it, and chuck it† is the mantra that the fashion conscious follow in the 21st century. Consumers expect low prices, and increasing incomes are the key to increased ec onomic activity. According to Jones and Hayes (2002), clothing and fashion purchase decisions are based on want rather than need (cited by Priest 2005). It depends upon how the consumer wants to be perceived. Competition is fierce and the market is characterized by excessive discounting. Even top socio-economic groups are price-savvy. Decreased consumer spending has a negative impact on the retailers. Besides, cost of retail space has gone up and rents have risen. According to a research by This is Money, people shop at both the top and bottom ends of

National Museum of the American Indian (The Smithsonian Institution, Term Paper

National Museum of the American Indian (The Smithsonian Institution, Washington, D.C.) - Term Paper Example as the past were key aspects of the design concept: â€Å"it needed to be a living museum, neither formal nor quiet, located in close proximity to nature.† The location which was chosen for the museum contained a stream, and this natural feature, along with the directions of the street outside and the natural north, south, east and west directions were taken into account. This is because native Indian culture places high value on harmony between all aspects of human life and the natural world and even more radically: â€Å"the grounds surrounding the building are considered an extension of the building and a vital part of the museum as a whole.†2 The Seattle born architect, Johnpaul Jones, who is of Choctaw, Cherokee and Welsh heritage, consulted with a widely drawn group of native elders and they decided very early that the building and surrounding area would be different from the neoclassical or modernist museum styles: â€Å"The museum doesn’t have a straight line in it, and is meant to look as though wind and water carved its curves†¦Ã¢â‚¬ 3 These curved external walls are the first feature to strike the visitor who arrives on foot: â€Å"Theres a monumental new presence rising above the elm trees on the National Mall in Washington, D.C., - and its not like anything else youll see there. Its as if a vision from an ancient cliff city of the desert Southwest - five stories worth of honey-colored limestone, rough hewn as if by the wind yet flowing like a river of curving cantilevered walls - had been plopped down at the back door of the U.S. Capitol.†4 The site was examined by the native elders, who identified a central point and buried a secret object there. This spot now lies at the centre of the domed Potomac atrium which lies to the east of the entrance area. The entrance was not located to face the Mall, but instead it looks east towards the rising sun and, incidentally, towards the U.S. Capitol. The stream was honoured with the creation of a fountain and a

What explains the widening and deepening of international peace Essay

What explains the widening and deepening of international peace operations after the Cold War - Essay Example Promise of Peace The ideal state of freedom, security and happiness among peoples and nations in the world perfectly outlines the concept of world peace, which has been extremely elusive to humankind since the dawn of a competitive civilization. Non-violence, understanding and cooperation among countries as well as their leaders signify the essence of this universal aspiration, which for many is a seeming Utopian dream. But, in theory and practice, peace is never impossible.1 While it is believed that it is already embedded in human nature to be violent and adversarial, it is also factually acceptable that war is only man-made and could be prevented through a firm resolve and humane freewill. Immanuel Kant in his classical treatise entitled Perpetual Peace, upheld that the epitome of humanity only occurs when there is a total cessation of hostilities and not just a temporary suspension of conflicts.2 It should be noted, however, that Kant did not imply that there should be a total ab sence of disputes and conflicts before peace is attained. Theoretically, the stress was only placed on the term ‘hostilities’ and that it also implied the polite way of handling issues and settling differences. There has been a wide-ranging scope of theories and conjectures about the idea of peace. Various interpretations were already offered and at times disputed. According to Kacowicz, there is a threefold typology of peace.3 First is precarious peace, which is the temporary absence or armed conflict between nations (some Arab states and Israel). Second is conditional peace, where one or both sides see the necessity of deterrent activities to avoid war (United States and Soviet Union during the Cold War). Third and lastly is the stable peace, which neither side employs force or make a threat of force in any of its disputes (United States and United Kingdom during the 1956 Suez Canal Crisis). As an ongoing and dynamic process, stable peace involves the process of achie ving a continuum of absence of war resulting from a balance of power, deterrence to conflict resolution and consolidation of societal security. For most part, stable peace is the one denoted by historicists and written about by romanticists. Beginning and End of the Cold War Dubbed as a war on ideology, the Cold War (1947-1941) was a period of tension, conflict and competition between the capitalist West and the socialist East. Spearheaded by world superpowers, the United States and the Union of Soviet Socialist Republic ventured into a prolonged political and military struggle that also involved other countries, called satellites (Eastern block) and allies (Western block). The rivalry for influence in the Third World and dominance in the military force was said to be the major germ that caused the war.4 A considerable mix of calm and high tension appeared in the international stage during this period. The Berlin Siege of 1948, the Korean Civil War in 1950-1953, the Berlin Crisis of 1961, the Vietnam War in 1959-1975, the Missile Attacks in Cuba (1962) and the Soviet-Afghanistan War in 1979-1989 all accounted for the terrible lethal strikes that occurred within this span of time. An imminent nuclear war precipitated by the Able Archer 83 Exercises of NATO was also documented. Nevertheless, the fear of a guaranteed mutual destruction engendered by their own sophisticated nuclear weapons served as a reason for a

Finance; Enterprise Risk Management Thesis Proposal

Finance; Enterprise Risk Management - Thesis Proposal Example nterprise, designed to identify potential evens that may affect the entity and manage risk to be within its risk appetite to provide reasonable assurance regarding the achievement of entity objectives† (Steinberg, Everson and Martens). The proposed project is based on extensive research in the concept of Enterprise Risk Management which will focus on providing important information regarding evolution of ERM and its importance, various risks faced by businesses and different risk management techniques which companies can implement to mitigate the extent of their risk exposures. From the literary discussion on ERM a case will be developed where possible applications of ERM will be assessed in respect to the companies listed of Tallinn Stock Exchange (TSE). Different industry groups will be examined and recommendations will be put forward for implementation of effective and efficient ERM framework in companies. The research will seek out important information from both primary and secondary sources. For primary research a survey questionnaire (Badke) will be prepared to inquire from companies’ risk managers to comment and elaborate on risk issues facing their companies and ERM techniques they have implemented. Furthermore, secondary research from a collection of journals, articles, periodicals, books and credible internet sources will be carried out to form basis of background to the context of the research, literature review, research methodologies and information pertaining to the companies under

Tort - Negligence Assessment Essay Example | Topics and Well Written Essays - 1500 words

Tort - Negligence Assessment - Essay Example Other relevant legislations which have been made and may be applicable to this case may also be included in the catchword. The purpose of the catchwords is to help one summarise at a glance, the facts surrounding a court case. The same are also used in compiling case reports. Mostly, legal publishers are the ones who make the catchwords as parts of the head notes and summaries surrounding a case. The key facts are summarised in case reports and are summarised include the head note, the citation of the case and the law reporter. Sometimes, the Latin or law French are mentioned. All these are listed in the line which specifies whether the case is first instance or is on appeal. If this is the case, catchwords may come after the names of the judges and the hearing and judgement dates, respectively. The legal publisher or any person working for legal publisher may write this report or catchword. The part of the report may either be referred to by its self-titled name, catchwords or catchphrases. Apart from the aforementioned facts surrounding the case, the legal publisher will have to specify whether the case is taking place for the first time, or is an appeal or cross appeal. The key issue on which the court had to decide is the duty of care, and whether or not the defendant had fully met it. In this case, the use of negligent misstatements and negligent preparation of reports for a company serve as key issue. Apart from the general provisions of the common law, it will be important to consider the principle of Hedley Byrne v Heller in constructing a sound verdict. Initially, the courts made a ruling in favour of the auditors, saying that the auditors did not owe the plaintiffs any duty of care. The Court of Appeal ruled in favour of the plaintiff, saying that the auditors owed the plaintiffs duty of care as shareholders. Finally, the cross-appeal by the auditors made a ruling in favour of the auditors, observing

Leadership Interview Essay Example | Topics and Well Written Essays - 750 words

Leadership Interview - Essay Example Monitoring the team and giving feedback: making sure that the team moves at the required pace in order to achieve the set goals and objectives requires this action. He explains that he has to monitor the work of the team in an effective manner and provide them with constant feedback on their status of progress so that the team remains motivated all through. This also helps in mitigating issues that arise as the team works by finding quick solutions so that the teamwork does not stall. In this case, problems are identified when they arise, their root causes established, solutions sought and time wastage is avoided.Backing the team when it comes to the decisions they make in their meetings and actions at work: lack of support for a team’s decisions and actions result in loss of confidence in the leader’s capacity to manage such a team. He stresses that nothing is ever more discouraging to a team like a leader failing to back their decisions and actions and he further disc onnects himself from the team. It is a show of believing in the team’s capacity to act rationally and responsibly.Share the burden of the team: some issues that cause stress to the team arise and pressurize the team. It is important that a good leader steps in and try helping in the reduction of the situations that are causing stress to the team. At this point, this P&G team leader believes in coming in and trying to make the process easier and simplifies the issues to the team. The leader needs to be honest while praising the good work.

Kant and Mill Essay Example | Topics and Well Written Essays - 500 words

Kant and Mill - Essay Example For instance, the gifts of nature such as talents of the mind, encompassing understanding, wit and judgment, as well as qualities of temperament, such as courage, resolution and perseverance are good and desirable for many purposes; however, Kant insists that their goodness is conditional for such things may be extremely evil and harmful without a good will (Baxley 8). Mill believes that something is right if it produces the greatest good for the greatest number (Driver 3). Simply, Mill promoted the general good, that is, tenets and social policy should always endeavor to contribute for the good of the society (MacKinnon 32). Mill believes that the morally best alternative is that which produces the greatest utility, where utility is described in terms of happiness or pleasure; moreover, Mill encourages individuals to do which produces the greatest form of happiness or pleasure for the greatest number of people (McKinnon 32). Mill stressed that something good is anything that is desirable; hence, the individual can only find out what is desirable by attempting to discover what is essentially desired but with this he aims for the higher pleasures in life (Driver 51). Neither Kant nor Mill thought that people usually self-consciously apply the criterion of right action by asking themselves the driving force of why they are doing something good (Jacobs 93). Moreover, they both acclaimed that individuals tend to act on the basis of dispositions to judge and appreciate situations in certain sorts of ways, and in that respect, they both established a role for the virtues (Jacobs 93). Kant and Mill both wrote about the significance of virtues; still, in their views of morality, what makes for a good quality is the fact that the agent acts in accordance with the basic principle (Jacobs 93). Jacobs highlighted that in both Kant’s and Mill’s

Toyota marketing Essay Example for Free

Toyota marketing Essay 3. TOYOTA HAS BUILT HUGE MANUFACTURING COMPANY THAT CAN PRODUCE MILLIONS OF CARS EACH YEAR FOR A WIDE VIRIETY OF CONSUMERS. WHY WAS IT ABLE TO GROW SO MUCH BIGGER THAN OTHER AUTO MANUFACTURERS? SUBSTANTIATE YOUR ANSWER BY PROVIDING CONCRETE MEASURES OR INTERVENTIONS THAT TOYOTA HAS DONE OR HAS BEEN DOING. Toyota was the first company to introduce lean manufacturing and total quality management practices in production of cars. For some time, the company was the only practitioner of these practices and had the lowest manufacturing and production costs worldwide. Toyota currently sells about 70 different models of cars under its namesake brand. Because they are the market car leader, they are in need to produce large number of cars that will be sold worldwide. The Toyota Production System (TPS) is an integrated socio-technical system, developed by Toyota that comprises its management philosophy and practices. The TPS organizes manufacturing and logistics for the automobile manufacturer, including interaction with suppliers and customers. The system is a major precursor of the more generic lean manufacturing. Taiichi Ohno, Shigeo Shingo and Eiji Toyoda developed the system between 1948 and 1975. Originally called just-in-time production, it builds on the approach created by the founder of Toyota, Sakichi Toyoda, his son Kiichiro Toyoda, and the engineer Taiichi Ohno. This system, more than any other aspect of the company, is responsible for having made Toyota the company it is today. Toyota has long been recognized as a leader in the automotive manufacturing, and production industry. The principles underlying the TPS are embodied in The Toyota Way. According to external observers, the Toyota Way has four components: 1. Long-term thinking as a basis for management decisions 2. A process for problem-solving 3. Adding value to the organization by developing its people 4. Recognizing that continuously solving root problems drives organizational learning The underlying principles, called the Toyota Way, it have been outlined by Toyota as follows: 1. Continuous Improvement a) Challenge (We form a long-term vision, meeting challenges with courage and  creativity to realize our dreams.) b) Kaizen (We improve our business operations continuously, always driving for innovation and evolution.) c) Genchi Genbutsu (Go to the source to find the facts to make correct decisions.) d) 2. Respect for People a) Respect (We respect others, make every effort to understand each other, take responsibility and do our best to build mutual trust.) b) Teamwork (We stimulate personal and professional growth, share the opportunities of development and maximize individual and team performance.) 3. Long-term philosophy a) Base your management decisions on a long-term philosophy, even at the expense of short-term financial goals. 4. The right process will produce the right results a) Create continuous process flow to bring problems to the surface. b) Use the pull system to avoid overproduction. c) Level out the workload (heijunka). (Work like the tortoise, not the hare.) d) Build a culture of stopping to fix problems, to get quality right from the first. e) Standardized tasks are the foundation for continuous improvement and employee empowerment. f) Use visual control so no problems are hidden. g) Use only reliable, thoroughly tested technology that serves your people and processes. 5. Add value to the organization by developing your people and partners 1. Grow leaders who thoroughly understand the work, live the philosophy, and teach it to others. 2. Develop exceptional people and teams who follow your companys philosophy. 3. Respect your extended network of partners and suppliers by challenging them and helping them improve. 6. Continuously solving root problems drives organizational learning a) Go and see for yourself to thoroughly understand the situation (Genchi Genbutsu) b) Make decisions slowly by consensus, thoroughly considering all options (Nemawashi); implement decisions rapidly; c) Become a learning organization through relentless reflection (Hansei)

The Tea Party Movement

The Tea Party Movement Demetrius Zissimos Following the 2008 economic crisis, a wave of anger flushed throughout the U.S. creating to separate groups, both upset and both clamoring for a change. The Tea Party Movement, a movement founded by a large majority of elder conservatives, a conservative middleclass and large amount of upper class Americans disgruntled with government power and taxes, and the Occupy Wall Street movement, founded by a majority of a younger liberal crowd upset at the power of corporations and their control over the government, were born. Both ideologies gained a large following as they gathered in cities all over the U.S. and in the case of OPW (Occupy Wall Street) all over the world. Both demanded change, using social media and modern technology to their advantage. Yet although there may be a few similarities within their frustrations with the government, they are separated by vast differences found in their ideologies, methods, membership, approval rating, and overall impact within the political syst em. The Tea Party at its core claims to protest foremost the size and power of the government. It states that the government is too large and its taxing of the people has become out of control. These taxes, as a lot of the members within the Tea Party would argue, are only used to fund government programs that are really handouts given to those who are merely taking advantage of the system. Yet at the same time, a large amount of the Tea Party’s population are elderly, and thus rely heavily on government programs like social security and Medicare. It’s hard to understand how a group can argue against the government social programs, while taking advantage of such programs themselves. Their justification for what most would call a double standard also gives light into more topics that fit into the Tea Party’s platform. They explain that they earned the usage of such social programs after working in the U.S. and paying taxes for so long. Their issue with the other socia l programs is that the government is helping people who do not benefit society, making illegal immigrants a large majority of the â€Å"people† mentioned. This hostility towards illegal immigration amplifies a distrust against the Obama administration, who they claim to be way too lax on the issue. At this point, the hostility against immigrants attracts a certain kind of intense and overzealous crowd to the movement, one easily described as opinionated and very racist. The far right conservatives joined the movement, those who focused on certain ideas that are extreme to say the least. Such examples are the claims made by the Tea Party that Obama is a terrorist, was not born in the U.S., and is actually Muslim despite his public talks of being a Christian. This blind hatred is unfortunately a common theme, spurred on as government leaders like Sarah Palin speak as leaders for the movement. Including their blind allegations against President Obama, Tea Party politicians have a history of extreme and controversial thoughts that have given the movement a reputation of racist and extremist conservatives and served equally as a publicity stunt used to gain as much attention as possible. Especially concerning women’s rights and rape, Tea Party politicians have been quoted making outrageous statements that cost them seats in government positions. The Tea Party has history of relying on extreme and insensitive statements to gain attention and gain a following of hardcore conservatives who blindly follow anyone that hits a particular point they feel to be underrepresented. Evidence is found in their â€Å"15 Non-negotiable Core Beliefs†, which involve â€Å"English is our core language,† â€Å"Illegal aliens are here illegally,† and â€Å"Traditional family values are encouraged.†(2) These traditional family values normally involve stripping women of the right to control their own bodies, even under extreme conditions, and are a large attraction by the extremist, normally sexist conservative. These few examples of core beliefs show a movement that is so focused on gathering followers that it loses track of what the movement actually started as, toning down government spending, taxes and power. This creates a stark difference compared to Occupy who manages to keep a relatively focused mission of a few core beliefs, instead of casting a broad net to get any followers they can. Such extremism is a huge difference between the Tea Party and Occupy Wall Street because although Occupy took extreme measures of showing anger, they first off never created a political party, and second of all are not quoted having such extreme view points as those in the Tea Party. Occupy consists of a membership made up mainly of a younger crowd than that of the Tea Party, with three general stereotypes used to define its membership, middle class liberal Americans, hipsters, and unemployed college graduates. These three groups find a common ground speaking out against the relatively light taxing of the rich compared to the middle class, the government’s inability to investigate and punish corporations and their executives that caused the 2008 collapse and speak for a reform of the system of financing in which politicians rely on large corporations in order to gain political power. Although Occupy is upset with the federal government like the Tea Party, their main enemies are large faceless corporations. These corporations are not being held responsible for their reckless actions that affect the â€Å"99 percent.† The movement claims to speak against the one percent of the population that holds a huge majority of the nation’s wealth, and rules unfairly over the rest of the country, coining the term the â€Å"99 percent† or the majority of the people. This idea of the majority would likely align the movement with ideals of Mill’s liberalism, although they also share similarities with Marxism in their conflict of the one percent, who could be seen as the bourgeoisie, and the 99 percent or the proletariats’, and the small revolution they committed by publicly organizing and disrupting Wall Street. But ideologically, Liberalism is the best fit for Occupy as both speak for the rule by the majority the 99 percent. Also both see that the government has a role of protecting the majority, something that Occupy argues the government did not do. The Tea Party can also find similarities with Mill’s Liberalism, in that both have government holding very little power. Although the Tea Party is not really considered with the wide majority, they do argue for certain â€Å"liberties† like gun control. Marxism however is a hard fit for the Tea Party, as both have very little in common. In regards to Fascism, both Occupy and the Tea Party are on opposite ends of the spectrum, as neither want a complete control by the government, and Fascism is strictly against the rule of the majority. Although Occupy Wall Street had an altogether more effective protest force than the Tea Party (Estimates put the largest protest for Occupy Wall Street at over 1.4 million people in 950 cities in 84 countries, and the largest Tea Party protest at 311,460 people in 346 cities.(1)), Occupy didn’t create its own political party like the Tea Party did. This hurt the movement, in that it became mostly focused as a movement and ideology, without much of a political impact. Even though the Democratic Party has shown small influences from Occupy in their speeches, very little can actually be proven to be done by the movement politically, while the Tea Party has had a more impactful political career. The Tea Party is credited to bringing more attention and energy back to the Republican Party after the 2008 presidential elections. Although the Tea Party didn’t gain any real traction in the government, it can be argued that the Republican party has adopted a few of the issues firs t argued by the movement, although those issues are very watered down, and try to avoid the extremist views of the Tea Party movement. But Occupy still holds a better public opinion, as 54 % of people have shown agreement with Occupy, while 20% of the population has shown agreement with the much more extreme Tea Party(1), a fact that can be explained through the extreme statements that the Tea Party used as a claim to fame. Yet to its benefit, Occupy Wall Street has a message that has reached not only a large population in the U.S. but also in other countries. It can be argued as well that Occupy never meant to gain a true political following, as they kept a relatively vague mission statement, and never had true leadership taking the reins. The 2008 economic collapse was an event that spurred an angry population into action, action that eventually involved millions of people, all of whom were unified by a common cause. Whether they were following the radical views of the Tea Party, or aiming for a more protected majority like Occupy, both movements have had everlasting effects, not only on the political spectrum but also within the people. Both movements while separate in following, ideology and overall methods both share the common ground of being vehicles to show displeasure against a government that has become distanced from those it is mean to protect. This cause at its core is admirable and American to its foundation as we are a country born of civil disobedience and protest against a government that takes advantage of its people. Work Cited: Brownsend, Jeremy. Occupy Wall Street (OWS) vs The Tea Party: A Brief Comparison. (n.d.): n. pag. Fact and Myth. 3 Feb. 2014. Web. 4 Nov. 2014. About Us Tea Party. Tea Party. N.p., n.d. Web. 02 Nov. 2014. Skocpol, Theda, and Vanessa Williamson. Perspectives on Politics. The Tea Party and the Remaking of Republican Conservatism. 1st ed. Vol. 9. Oxford: Oxford UP, 2012. N. pag. Mar. 2011. Web. 4 Nov. 2014. Ray, Michael. Tea Party Movement. Encyclopaedia Britannica Online. Encyclopaedia Britannica, 12 June 2014. Web. 4 Nov. 2014. Sledge, Matt. Reawakening The Radical Imagination: The Origins Of Occupy Wall Street.The Huffington Post. TheHuffingtonPost.com, 10 Nov. 2011. Web. 02 Nov. 2014. Murray, Mark. The Tea Party, Four Years Later.NBC News. NBC News, 16 Apr. 2013. Web. 05 Nov. 2014. Sorkin, Andrew Ross. Occupy Wall Street: A Frenzy That Fizzled.Occupy Wall Street A Frenzy That Fizzled. New York Times, 17 Sept. 12. Web. 05 Nov. 2014.

Clown :: essays research papers

Clown a performer, usually in a   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  circus, who plays the fool,   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  performs practical jokes, and   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  does tricks to make people   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  laugh. Other names for clowns   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  are buffoon, jester, fool,   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  conjurer, mirthmaker, tumbler,   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  gleeman, mime, actor, harlequin, merry counselor, comic, and puppeteer. E ven though there are many types of clowns, each clown develops a face, meaning a personality. A clown’s face, once created, becomes the clown’s unique personal property. Whiteface The oldest type of clown is the whiteface, which   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  dates back to the 18th century. The white color of the face  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   was first done with flour. White lead replaced flour,   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   but in the 1880s, when lead was discovered to be   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  poisonous, safer greasepaints were found. The  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  whiteface clown evolved from earlier whiteface theatrical   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  entertainers. One of the most popular whiteface characters   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   in history is Harlequin, a comic personality in the Italian theater form commedia dell’arte. English actor John Rich, who performed in the early and mid-18th century, was the most famous Harlequin of his time. After the mid-18th century, the clown gradually replaced the Harlequin character. English entertainer Joseph Grimaldi played an instrumental role in this shift. Still today you can find clowns which will do the whitefaced act but you would have to look along way to find anything also the whitefaced clown does not use the grease paint the use a type of make-up which is thick and very rich in color and you can find it all over the place. CharacterI   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   In the early 20th century a third category of characterization developed from the so-called carpet clown, who performed short, solo routines between circus acts. These character clowns, as they are known today, include any clown who has a unique routine and who usually works alone or without a partner in a large group. The character clown is the most realistic of the clown types. Character clowns make fun of different features of the human face through exaggeration, including beards, whiskers, warts, large noses, bald heads, and strange haircuts. The most popular character is the hobo or tramp clown, which is probably the only clown type originally developed in the United States. The development of the tramp clown, however, owes much of its inspiration to English actor Charlie Chaplin. During his career, Chaplin played the part of the “Little Tramp'; in many motion pictures. Two other famous tramp clowns are Otto Griebling and Emmett Kelly, close friends who performed in the early and mid-20th century.

New Institutional Economics and the Philippines Essay -- Economy Econo

New Institutional Economics and the Philippines New Institutional Economics offers a way to examine the dynamics of growth -particularly with an eye toward explaining the problems of slow growth in developing economies, where market systems may be presumed to be weak or incomplete. I will review these concepts within the framework of the Philippines, a sizable country with a rich and diverse set of resources, which however is not achieving significant growth. At present the Philippines is in a depressed albeit not grim state. It remains firmly enmeshed in the World Banks lower middle income category of nations with a GDP per capita of $1,050 (U.S. 1998 Atlas method). 38% of the Philippines population is below the national poverty line. And it has one of the higher population growth rates in the region at 2.7% which will double the population within 30 years if continued1. Growth rate of GDP per capita in the period 1988 to 1998 was only 1.3%. Its total debt in 1998 was 73% of Gross Domestic Product and this is a growing percentage through the last decade. The overall story on exports is not clear, but traditional export products and categories (sugar, coconut oil /related products, rice, and timber) are not growing. Perhaps the most notable element is the degree to which it has not shared in regional growth. As noted by Yoshihara Kunio, relative per capita GNP between the Philippines and Thailand has reversed in the last 40 to 50 years (Y oshihara, 2). One reason for this is the tremendously damaging twenty year government of Ferdinand Marcos which among many other things left the county in an extremely indebted state at the onset of a world wide recession in the late 1980’s. A period of relative political instability follo... ...ent of the New Institutional Economics.† Harriss 27-48. -Toye, John â€Å" the NIE and its Implications for Development Theory.† Harriss 49-70. -Harriss-White, Barbara. â€Å"Maps & Lndscps: Grain Markets in S. Asia.† Harriss 87-108. Kelly, Philip F. Landscapes of Globalization: Human Geographies of Economic Change in the Philippines. London/New York Routledge, 2000. U.S. State Department. Background notes: Philippines, August 1999. Washington DC . http://www.state.gov/www/background_notes/Philippines -1999 Country Reports on Economic Policy and Trade Practice U. S. Dept. of State March 2000 (Philippines PDF ,obtained from internal link previous cite). World Bank. Philippines at a glance (PDF). Washington D.C . http://worldbank.org/. Yoshihara, Kunio. the Nation and Economic Growth: the Philippines and Thailand. Kuala Lumpur/Oxford: Oxford Univ Press, 1994.

Murder in the Bible Essay -- Murder Violence Bible Crime Christianity

Murder in the Bible The act of murder is rampant in the Bible. In much of the Bible, especially the Old Testament, there are laws that command that people be killed for absurd reasons such as working on the Sabbath, being gay, cursing your parents, or not being a virgin on your wedding night. In addition to these crazy and immoral laws, there are plenty of examples of God's irrationality by his direct killing of many people for reasons that defy any rational explanation such as killing children who make fun of bald people, and the killing of a man who tried to keep the ark of God from falling during transport. There are also countless examples of mass murders commanded by God, including the murder of women, infants, and children. The following passages are a very small percentage of the total passages approving of murder in the Bible. They are divided here into three parts: 1) Capital Punishment Crimes, 2) God's Murders for Stupid Reasons, 3) Murdering Children, and 4) Miscellaneous Murders. This list is long, but it barely scratches the surface of all the murders approved of in the Bible. 1) Capital Punishment Crimes: Kill People Who Don't Listen to Priests Anyone arrogant enough to reject the verdict of the judge or of the priest who represents the LORD your God must be put to death. Such evil must be purged from Israel. (Deuteronomy 17:12 NLT) Kill Witches You should not let a sorceress live. (Exodus 22:17 NAB) Kill Homosexuals "If a man lies with a male as with a women, both of them shall be put to death for their abominable deed; they have forfeited their lives." (Leviticus 20:13 NAB) Kill Fortunetellers A man or a woman who acts as a medium or fortuneteller shall be put to death by stoning; they have no one but themselves to blame for their death. (Leviticus 20:27 NAB) Death for Hitting Dad Whoever strikes his father or mother shall be put to death. (Exodus 21:15 NAB) Death for Cursing Parents 1) If one curses his father or mother, his lamp will go out at the coming of darkness. (Proverbs 20:20 NAB) 2) All who curse their father or mother must be put to death. They are guilty of a capital offense. (Leviticus 20:9 NLT) Death for Adultery If a man commits adultery with another man's wife, both the man and the woman must be put to death. (Leviticus 20:10 NLT) .. ...f Baal. Don't let a single one escape!" So the people seized them all, and Elijah took them down to the Kishon Valley and killed them there. (1 Kings 18:36-40 NLT) Kill All of Babylon "Go up, my warriors, against the land of Merathaim and against the people of Pekod. Yes, march against Babylon, the land of rebels, a land that I will judge! Pursue, kill, and completely destroy them, as I have commanded you," says the LORD. "Let the battle cry be heard in the land, a shout of great destruction". (Jeremiah 50:21-22 NLT) Micah Kills a Whole Town Then, with Micah's idols and his priest, the men of Dan came to the town of Laish, whose people were peaceful and secure. They attacked and killed all the people and burned the town to the ground. There was no one to rescue the residents of the town, for they lived a great distance from Sidon and had no allies nearby. This happened in the valley near Beth-rehob.Then the people of the tribe of Dan rebuilt the town and lived there. They renamed the town Dan after their ancestor, Israel's son, but it had originally been called Laish. (Judges 18:27-29 NLT) (Note that God approves of this slaughter in verse 6.)

Forensic Dentistry

Forensic Dentistry is used as a major part in solving cases where people are unidentifiable. Forensic evidence is any evidence that can be legally used in a court of law. Many people know what forensics are because of shows such as Bones, Criminal Minds, and Without a Trace. What most people don’t know are the minor details that have to be sought out when using any forensics to solve a case. Odontology; commonly referred to as dental forensics is highly unrecognized by the general population and can be very useful in forensic science.In forensic science odontology is used to identify the unknown in many unique situations, and can act as evidence in the court of law. Even though most people don’t know about the growing scientific art Odontology, the history goes back decades. Dental forensics began around 66 A. D. , although the study wasn’t as useful as today’s due to the lack of technology it was still useful to those who chose to use it. During World War II the study of Odontology was used to identify both Adolf Hitler and Eva Braun.Odontology isn’t a specific job on its own; it is studied by dentists, hygienists and other forms of specialists who have correct knowledge about the oral cavity. These citizens work together using the technology created to help in the identification of the deceased. Two common technological systems that are important in finding the records needed in Odontology are the panto morphograph registry and CAPMI (Computerized Assisted Postmortem Identification System). CAPMI was developed by the U. S. Army Dental Research institute. Many other kinds of databases have been created to help aid in the study of Dental forensics.Together the knowledge of those who choose to study the oral cavity, and the people dedicated to help broaden today’s dental databases has changed the outlook on what can possibly be achieved in the future. Forensic Dentists are responsible for identifying human remains and as sess bite mark on the human body. The forensic dentist is to determine age, whether it be the age of an unidentified living individual or the age of the deceased. The only two methods that are used more commonly in the identification process are fingerprint and DNA evidence.When these two means of identification cannot be found, investigators rely on dental records and evidence to back up their case. Teeth are very durable and strongly resistant to deterioration or harm, due to their hard outer shell known as enamel. Far after decomposition has ended. The oral cavity can be used as evidence, because no one person can have the same dental work and dental structure as another. Generally adults may have up to 32 teeth present in their oral cavity, but a child’s mouth can only accommodate 20 teeth total. When a body is found an odontologist can look at the tooth development to determine the John or Jane doe’s age.Using dental forensics to determine an age can be extremely accurate. As age increases, the means to identification vary from person to person. The age of a teenager can be estimated by looking at the third molars, when these teeth come into the mouth at an age ranging from 17 to 25 years old. Determining the age of an adolescent can be precise because the oral cavity is somewhat at a standstill. When odontology is used to determine the age of an adult or someone referred to as elderly, the age estimation may not be as accurate. After all of the adult teeth have grown in, the oral cavity goes through slight changes.As someone gets older their gum tissues soften and their teeth usually become more mobile as the ligaments attaching the teeth grow weak. This alone is not an accurate indication as to how old an adult is because every adult uses and takes care of their teeth in a different manner. Forensic dentists use previously taken FMX (full mouth set of x-rays) and BWX (bitewing x-rays), along with dental records to figure out a subjects ide ntity. When new x-rays are taken, the forensic dentist can try to find x-ray matches in dental records and world wide databases.This makes it possible for the deceased to be legally identified, if the forensic dentist is able to provide the proper evidence. Both the x-rays of an individual’s teeth and the small amount of nasal passage that can be seen on upper dental x-rays can help to be proper evidence for the odontologist to prove their case. When patients at dental offices receive things such as fillings, crowns, bridges, and braces, the information has to be written down in the patient’s dental chart. These charts can be used as legal references when the forensic dentist looks into the mouth of an unidentified individual.Postmortem dental profiling technology has made it so when using the overall dental and facial structure of a deceased individual, the general appearance of this individual can be correctly portrayed. After producing a postmortem dental profile, i nvestigators are then able to look through missing person cases and reports so that they can match the postmortem profile created to an individual that fits within the correct age frame, sex and build. Dental profiling is also a common way forensic dentists identify bite marks. Bite marks appear on many individuals, both dead and alive. Usually these injuries occur during carious types of crimes.Odontology uses impressions of a suspect’s teeth in order to link that specific suspect to the crime they may be accused of committing. Bite mark evidence is also used in cases such as assault, abuse, or murder. When clear human bite marks are present on bodies, it is simple to link the bite mark to a suspect and the suspect to the crime. Specific people such as police and forensic examiners have access to worldwide data records; this means that when an unidentified body is found an odontologist is then able to access the records so he/she can compare previous dental records to the ne wly found evidence.When a name needs to be given to an unidentified body the odontologist may take impressions of the oral cavity using various dental procedures. When impressions are taken in alginate: impression trays, wax pieces, or alginate paste may be used. These means of acquiring evidence can help to identify a body, or to link a suspect to a case. The different classifications of dental identification are major parts of the evidence needed to prove forensic based identification to a judge. The amount of evidence that can be gathered from an individual’s new and previous dental records is necessary in the field of Odontology and forensics.The ABFO (American Board of Forensic Odontology) and the ABFD (American Board of Forensic Dentistry) are two major groups involved in dental forensics. As it is, forensic dentistry is still commonly studied and used as evidence in court cases around the world today. Forensic evidence is widely used in courts of law to ensure correct prosecution of those who are on trial. The jury wants to know all of the legitimate information and evidence, in a criminal investigation so they can give an accurate verdict. It is here that the involved odontologist provides them with all of the knowledge they need.A forensic scientist may be present in a court case to provide and explain the evidence that ties the accused into the crime presented, in court they will be used as what is known as an expert witness. A development known as LUIS (a machine) has made it possible to trace bite marks left a few weeks before the victim’s body was found. LUIS works after an impression of the suspect’s teeth has been taken, and the plaster model made. The plaster model gets scanned onto a computer where it can be placed digitally on an image of the bite mark wound found on the victim’s body.This new technology moved dental forensics from tracing the tooth pattern of the bite mark, to actually being able to digitally move the suspect’s teeth onto the bite mark. This makes for a more accurate and quicker paced way of matching a suspect’s bite to the victim’s bite mark. It makes it possible to see if the digital scans of the teeth match up with the marks on the victim. When the bodies of the diseased are so badly mangled that a general picture cannot positively identify them, dental forensics can use dental records instead. Around 99% of forensic cases can be solved using dental knowledge and records.When other means of identification are used and fail, or simply cannot be used, dental technology will aid in finding the information needed for proper identification. A body’s teeth are extremely durable; they can withstand much force and still be well preserved. When the teeth are affected greatly, DNA can be found deep down in the dried pulp (in the center nerve) of the tooth. Without the knowledge of these dentists, many people in the world would go without emotional closur e; identities would be left unfound during events such as brutal accidents, murders and environmental disasters.References Burnie, David. The Concise Encyclopedia of the Human Body. Dorling Kindersley, 1995. â€Å"Forensic Evidence† http://www. buisnessdictionary. com/definition/forensic-evidence. html â€Å"Forensic Odontology† http://www. all-about-forensic-science. com/forensic-odontology. html â€Å"History behind Forensic Odontology† http://www. biology-online. org/articles/forensic-odontology/history-behind-forensicodontology. Html â€Å"How Forensic Evidence is presented to a Jury† http://www. exploreforensics. co. uk/forensic-evidence-presented-to-a-jury. html MacKay, Jenny.Forensic Art. Detroit: Lucent Books, 2009. MacKay, Jenny. Forensic Biology. Detroit: Lucent Books, 2009. Orwell, Mark. â€Å"Forensic Dentistry Information† http://www. ehow. com/about_6815602_forensic-dentistry-information. html Phinney, Donna, and Judy, Halstead. Delma r's Dental Assisting. United States: Delmar Learning, 2004. Thomas, Peggy. Talking Bones: the Science of Forensic Anthropology. New York: Facts on File, 1995. Cover Art credited to http://dental-times-magazine. blogspot. com/2009/10/forensic-dentistry. html By Stephanie Myers 2012

That Contribute to the Unequal Access to Health Care and Escalation of the Health Care Cost

This essay focuses on the comparing and contrasting the functionalist, conflict and symbolic interaction perspective on the health care system in Trinidad and Tobago and its problems. Functionalists note that health is essential to the preservation of the human species and organized social life. One way societies contain the negative effects of health problems and disease is through institutionalizing illness in a sick role. Conflict theorists note that some people achieve better health than others because they have access to those resources that contribute to good health and recovery should they become ill.And finally, symbolic Interactionist theorists view sickness as a condition to which we attach socially devised meanings. For example, an increasing number of behaviors that earlier generations defined as immoral or sinful are coming to be seen as forms of sickness the medicalization of deviance. The ministry of health is in the business of promoting wellness and ensuring the avai lability of quality health care to the people of Trinidad and Tobago in an affordable, sustainable and equitable manner. Although some advances were made, problems and inadequacies in the delivery of health care persisted.In addition, the Health Sector Reform Programme was developed with the aim of decentralizing the health services. The government of Trinidad and Tobago takes into account the WHO definition of health as â€Å"a state of complete physical, mental and social well-being and not merely the absence of disease or infirmity†. (WHO, 1986). Health care therefore, is the prevention, treatment, and management of illness and the preservation of mental and physical well-being through the services offered by the medical and allied health professions.In an attempt to address the problems the government of Trinidad and Tobago via the ministry of health implemented, the plan to decentralize the health services which was cultivated by strengthening the policy-making, planning and management capacity of the health sector; Separating the provision of services from financing and regulatory responsibilities; Shifting public expenditures and influencing the redirection of private expenditures to high priority problems and cost-effective solutions; Establishing new administrative and employment structures, which encourage accountability, ncrease autonomy and appropriate incentives to improve productivity and efficiency; Educing preventable morbidity and mortality through promoting lifestyle changes and other social interventions. (Ministry of Health, 2000). Functionalism is based around a number of key concepts. Firstly, society is viewed as a system a collection of interdependent parts, with a tendency toward equilibrium. Secondly, there are functional requirements that must be met in a society for its survival (such as reproduction of the population). Thirdly, phenomena are seen to exist because they serve a function (Holmwood, 2005:87).Conflict Theory stat es that the society or organization functions so that each individual participant and its groups struggle to maximize their benefits, which inevitably contributes to social change such as changes in politics and revolutions. The essence of conflict theory is best epitomized by the classic ‘pyramid structure' in which an elite dictates terms to the larger masses. All major institutions, laws, and traditions in the society are designed to support those who have traditionally been in power, or the groups that are perceived to be superior in the society according to this theory.This can also be expanded to include any society's ‘morality' and by extension their definition of deviance. Anything that challenges the control of the elite will likely be considered ‘deviant' or ‘morally reprehensible. ‘ The theory can be applied on either the macro level (like the US government) or the micro level (a church organization or school club). Symbolic Interactionism: H erbert Blumer (1969), who coined the term â€Å"symbolic interactionism,† set out three basic premises of the perspective: firstly, Human beings act toward things on the basis of the meanings that the things have for them.Secondly, the meaning of such things is derived from, or arises out of, the social interaction that one has with one's fellows. These meanings are handled in, and modified through, an interpretive process used by the person in dealing with the things he/she encounters. Symbolic interactionism is a social constructionist approach to understanding social life that focuses on how reality is constructed by active and creative actors through their interactions with others Functionalism argues that any institution, group, or organization can be interpreted by looking at its positive and negative functions in society.The positive functions of the health care system are the prevention and treatment of disease. Ideally, this would mean the delivery of health care to the entire population without regard to race – ethnicity, social class, gender, age or any other characteristic. According to arson the function of the health care system is to enable people to be healthy enough to do all the things they need to do to keep society functioning. (Talbot Parson, 1951).For example, The Government of Trinidad and Tobago is committed to the development of a robust, effective and accessible health care system to ensure that its citizens enjoy long, healthy and productive lives. They will also develop programmes to identify and assess the nation’s health needs and further the training of our medical health personnel to adequately serve the population by focusing on disease screening and prevention, health promotion, improved management and access to health services. (Ministry of Finance, 2009/2010).Functionalism also emphasis the systematic way that various social institution are related to each other together forming relatively stable charact er of society (The Health ministry’s Chronic Disease Assistance Programme (CDAP)) the government is also involved in health care through institution such as University of the West Indies that funds new research on various matters of health and health care policy). (TRHA, 2004) for instance, the introduction of the Tobacco Control Bill is an important element of our public health policy.The health care system is notable for a number of negative functions; some may argued that the functionalistic perspective on medicine applies only to some conditions and people. It does not address chronic illness Those that contribute to disharmony and instability of society such as the Health risk factors for our population include tobacco use, abuse of alcohol, and lack of physical activity, inappropriate diet and obesity which are common to several chronic diseases.Secondly, And without the current ability to cure patients regardless of how much they may want to get well or their doctors m ay try to make them well, that outcome will not occur. Finally, health care system does not function optimally because of the profit motive that is sometimes at odds with the function of providing health care.For instance, some may not be able to afford the cost to get proper health care and it encourages medical professional to be in charge of treatment, leading, in that it does not support the growing interest and knowledge of patients who wants to take an active role with their physician in directing their own health care. The conflict perspective on health care focuses on issues involving equity and tension within the health care system although these theories cannot deny that modern health care can help people in maintaining or restoring their health.Minorities, the lower class, and the elderly particularly elderly woman have less access to health care since they may not be insured (Navarro 1993, 2000) nevertheless, in Trinidad and Tobago such has been eliminated in that, the c onstruction and upgrade of Primary Care Facilities is another initiative aimed at improving the health delivery system and facilitating the Government’s preventive and primary care approach to health.Today, there are 103 health centres, strategically located to ensure increased public access to what today is an expanded range of primary care services. This also reduces the number of patients at our nation’s hospitals, thus securing better care services at all institutions and cost savings through more efficient use of resources. To the contrary the functionalist argues that relatively greater access of the middle and upper classes to medical care is good for society because the upper classes are more beneficial to society.For instance Bearing that in mind, it could be argued that since the ruling class needs hard workers to accomplish their tasks so that the ruling class can become richer, having healthy workers would be beneficial because if a worker is unhealthy they will not be as productive and will be able to produce as many goods and services as a healthier worker. Symbolic interactionism take a micro look at health care rather than focusing on the structure of the larger system or its interrelationships with other parts of the society.The symbolic interactionism holds that illness is partly socially constructed. The definition of illness and wellness are culturally relative. Sickness in one culture may be wellness in another. It is time dependent as well. Similarly health care system itself has a socially constructed aspect. The way we behave towards the ill, towards the doctor and towards innovating ventures such as HMO are all social creatures.For instance, Symbolic interactionism has a concept by Calvin Cooley referred to as the ‘Looking Glass Self’, we see ourselves in terms of how we are viewed in society. If society views us as ill largely mentally but also physically we may come to perceive ourselves that way and behave accordingly. A person with a physical handicap may come to view themselves as flawed or defective and will behave that way. A person with a mental illness will act the way a person with mental illness s supposed to act. (Kendall, 2007). Marxist perspective it ensures that population remains healthy enough to contribute to the economic system, by working in offices and factories to produce profit for the ruling class. (Haralambos and Holborn, 2000, 295). Marxist theory of dialectic materialism, which explains the struggle of opposites, could have been used to explain the struggle of people to reverse the trend of not been able to afford quality health (Haralambos and Holborn, 2000,945).One can also draw on the theoretical discussion on social interaction, particularly as it relates to historical events that facilitate this interaction. From a symbolic interactionist perspective we might look at the meanings of work that members of society learn. (Understanding Social Problems, 2009, 258). The concept developed by (Durkheim, 1893) that social solidarity within a culture as one of its most critical features in terms of health and social cohesion will explain why it is important to health and the people of Trinidad and Tobago.Durkheim further argued that individuals and groups that were well integrated into society were less likely to take their own lives than others. The citizenry of the republic of Trinidad and Tobago have had their share of trials with the public health system such as the shortage of nurses, lack of equipment and delivery of medical services, overcrowding and the likes, these things are soon a thing of the past.The government of the republic of Trinidad and Tobago has implemented the health sector reform policy and as well as the transformational plan, which would enable them to foster a healthy and productive population through preventive care to create and maintain a first class health care delivery system; and to develop and manage a compre hensive customer based public health system. These strategic objectives in the transformational plan have been employed and thus the institutional changes resulted in the establishment of the 811 number for the national emergency ambulance service.The cabinet appointed technical advisory committee for chronic non- communicable disease, the development of infection prevention and control polices and guidelines to reduce the incidence of health care associated infections, the patients’ safety programme, the implementation of a clinical management system, electronic health records and laboratory information systems for HIV/AIDS as well as the ministry of health has intensified its efforts by increasing the number of trained nurses to 1,510 to fill nursing vacancies in our health nstitution by 2012-2015. (Narace, 2009),. They are too numerous to mention all, but it is still an on-going process to develop and efficient and equitable health sector for the citizenry.

As Said by Mark Twain

Eiffel Tower, built in 1889 and named after its designer and engineer Gustave Eiffel is one of the most famous architectural structure in the world. ————————————————- Eiffel Tower is observation & radio broadcasting tower, it is 324 meters tall, and tallest building in Paris, also second tallest in the whole of France. It was also tallest man-made structure of the world from 1889 to 1930. Stonehenge, United Kingdom Stonehenge is an amazing structure built of standing stones in a circular form.It is one of the most ancient structures of the world, believed to built before 2000 B. C. Stonehenge has been destroyed several times, and the present day structure is believed to be remains of the structure built in 1600 B. C. ————————————————- Stonehenge is owned by Th e Crown and is also a  UNESCO  World Heritage Site. It is managed by English Heritage and National Trust. Saint Basil's Cathedral, Russia Saint Basil's Cathedral is a Russian Orthodox Church built in 16th century in Moscow. It is operated as State Historical Museum and is a property of Russian Federation.The design of the building forms a shape like that of flame of bonfire rising to the sky. ————————————————- Saint Basil's Cathedral is a UNESCO World Heritage Site. Leaning Tower of Pisa, Italy Leaning Tower of Pisa is a unique structure, leaned at one side. It is campanile in the Italian city of Pisa. ————————————————- The Tower is 56. 70 high, 4. 09m wide and leaned at 3. 99 degrees. The construction of the tower started in 1173 and was completed in 1372. T he tower has eight stories, including chamber of bells.It was not planned originally as a something like this, but during the construction it started leaning, and today although it weighs more than 14,000 metric tons, miraculously and proudly stands as one of the most beautiful structures of the world. Statue of Liberty, United States of America The  Statue of Liberty  is a sculpture of Libertas, Roman Goddess of Freedom, situated in United States of America. The statue designed by Frederic Bartholdi, was a gift from People of France to USA. The statue was inscribed on July 4, 1776, on the date of American Declaration of Independence.There is a broken chain at the feet of the statue, representing icon of freedom of United States. ————————————————- The statue is 93 meters high and has more than 3 million visitors annually. It is also a UNESCO World Heritage Site. Christ The Redeemer, Brazil Christ The Redeemer, located in Brazil, is one of the Seven Wonders of the World, it is also the fifth largest statue of Jesus Christ, and largest Art Deco statue in the World. ————————————————- Built between 1921 and 1931, The statue is 39. 6m. tall, 30m wide, and weighs over 600 tonnes.

Case Study †Mandalay Shweyi Co., Ltd.

I wish to express my sincere appreciation to U Aye Kyaw, Managing Director – Cum Principal of Myanmar Human Resources Co., Ltd. (MHR). I would like to express my heartfelt thanks and deepest gratitude to my course instructors, Dr. Ohnmar Myint for providing invaluable guidance, encouragement and supervision throughout the process of this assignment. I am also deeply thankful to Mandalay Shweyi Company Limited for the kind permission to study and analyze their operations. I also would like to express my special thanks to ABE for the opportunity to study for the Post Graduate Diploma through which I have gained a thorough understands of business concepts, idea and knowledge. Finally, I would like to thank my parents for their love and support throughout my life. I would also like to thank all my friends for their help in the task of developing this assignment.Executive SummaryThis assignment focuses â€Å"A Research on Improving Customer Satisfaction and Retention† of Man dalay Shweyi Co., Ltd which is a major manufacturer of alcohol industry and also a nationwide foods & beverages marketer in Myanmar. Customer satisfaction may be identified as external and internal customer satisfaction of an organisation.The main objectives of this study were focused on external customer satisfaction, to explore the main influences of customer satisfaction and to determine their relationships with customer satisfaction. This paper also intends to present the research methods reflection of customer satisfaction lead to maximize customer satisfaction benefits and minimize the customer dissatisfaction which were caused by customer service and product quality factors of Herbal Tea Product from Mandalay Shweyi Co., Ltd.Personal StatementI am a candidate of Postgraduate Diploma in Business Management (ABE). I have been trying to complete post-graduate diploma in business management as a bridge to further study for MBA because my aim is to manage either my own business or to be able to successfully manage other businesses. This assignment is requirement for â€Å"Research Methods and their Applications to Marketing† course.Firstly I learnt the business operations and activities of Mandalay Shweyi by interviewing, observation, surveying and studying documents. I learned of the vision, mission, business strategies and challenges by interviewing the management team and identified business practice and activities through dialogs with technicians and staff. By preparing this assignment, I can apply the marketing research concepts and marketing concepts which are covered in ABE courses.This paper displays â€Å"A Research on Improving Customer Satisfaction and Retention† profile of Mandalay Shweyi Company. I have tried my best not only reflection on the subjects and experiences but also to meet the assignment goals and constraints. I hereby declare that this assignment is a bonafide work carried out by myself. It has not been submitted to an y other university or institution for the award of any degree, certified or published any time before.Corporate ProfileAlthough started as a small scale business in 1992, Mandalay Shweyi Co., Ltd. Shweyi has grown into one of Myanmar's largest alcoholic beverages manufacturers with two distilleries one in Yangon and one in Mandalay. The full product portfolio includes 20 products in six different groups. Superior quality is obtained through Shweyi’s strict quality standards which are applied advanced manufacturing process. The company was formed with the well experienced distillers, knowledgeable technical experts and engineers from Yangon Institute of Technology. Shweyi is a major manufacturer of alcohol industry and also a nationwide foods & beverages marketer in Myanmar.There are nine branch offices in order to cope the whole national market (see Appendix-A). The vision of the company is â€Å"to provides healthy foods & beverages to consumers†, they produce healthy liquors series includes HERBAL RUM and SOBASHOCHU (Buckwheat Liquors). And the company also  manufactures various kinds of healthy food including Buckwheat products, Honey products and Herbal Tea products.Background of the studyNowadays, bombing of global market effect, it becomes more and more competitions in business environment and then customer satisfaction is becoming crucial role to the survival of any business organization. The competitors who will be successful recognize that customer satisfaction is a critical strategic weapon that can bring increased market share and increased profits. Therefore most of the companies all over the world are beginning to realize that customers’ satisfaction has a direct impact on the bottom line.And then they are trying to develop the unique strategies and new changes to satisfy their customer needs and wants and strive to exceed their expectations. Measuring customer satisfaction is the most important in differentiating the compan y. As markets shrink, companies are scrambling to boost customer satisfaction and keep their current customers rather than devoting additional resources to chase potential new customers. The key to customer retention is customer satisfaction.Therefore â€Å"A Research on Improving Customer Satisfaction and Retention† is essential for all business organisations. The need for customer satisfaction measurement is well documented and it can increase revenue and profit due to higher customer retention.MethodologyThis paper is a case study of Mandalay Shweyi Co., Ltd. from an inside-out perspective. It attempts to explore the benefits of Customer Satisfaction Survey and how it can provide the company with insight for development and support for future strategic decision making processes.This research was completed to identify what key components affect customer satisfaction at Mandalay Shweyi product. In this research methodology which included research design, questionnaires, samp ling process, data collection method, research timeframe and method of analysis.Research Design Exploratory: After getting the permission from company’s board of director, I  started to discuss what factors of Herbal Tea product contribute to customer satisfaction with marketing team. Because of time and budget constraints, I was unable to conduct focus groups or in depth interviews. By doing brainstorming with marketing team, I developed the research design.Descriptive: To gain a better understanding of the problem, and to clarify the research questions, I conducted secondary research to discover what experts found customer satisfaction to be at other food and beverage products. This research allowed me to gain a solid understanding of the business.QuestionnairesAfter developing what factors may lead to customer satisfaction at Herbal Tea product, I began to design a questionnaire to collect primary data from wholesalers and consumers. The type of instrument used in this r esearch was a five-point likert scale questionnaire. The questionnaire was divided into three sections. The initial portion of wholesaler questionnaire included customer service factors, the second section tested the product quality and the last section tested the pricing and reliability (reliability means that it has no side effect on customer) of Herbal Tea product.In the first portion of consumer questionnaire included demographic factors, the second section was asked the product quality and the last section measured the pricing and reliability of Herbal Tea product. The five-point likert scale assigned points 1,2,3,4 and 5. The questionnaire was pre-tested among a group of 25 potential respondents but no major problems were detected. Several minor modifications were made to ensure clarity of the items in the final version of the questionnaire (see Appendix-B).Sampling process Data were collected through survey using a structured questionnaires administered to wholesalers and con sumers (end-users). The total number of respondents (samples) who participated in this research was 149. The sample was separated into two groups. One is wholesalers group (wholesalers, N=58) and the next is consumers group (consumers, N=91). In this research the type of sampling that I used was convenient sampling.Data Collection MethodI collected the primary data by using marketing team and distributing the questionnaires to wholesalers and consumers. After collecting the data, I coded the questionnaire and entered the data into the SPSS software system to run statistical tests to analyze the data I collected. I collected the secondary research by finding professional articles and past research.Research Time FrameI compiled a research report that addresses how to improve customer satisfaction and retention at Mandalay Shweyi. I began my research in October 2010 and started to develop constructs and research hypotheses to answer the research question of what factors influence custo mer satisfaction at Mandalay Shweyi. In early November I developed my survey by putting the constructs I had previously created into likert scales. In last week of November I surveyed customers in the market, using questionnaire to measure satisfaction, and at early December I ran tests on the data using the Statistical Package for Social Sciences (SPSS) software version 15.0. Method of AnalysisIn this research diagrammatic representations are used to represent the information which included frequencies and correlation tables, and bar charts (see Appendix-C). Appropriate statistical techniques like descriptive data analysis and Pearson correlation analysis were used to analyse and interpret the data.A Literature ReviewMarketing Concept Philip Kotler who is the world's foremost marketing guru. In his first book, â€Å"Marketing Management (1967)†, marketing has been defined as â€Å"A function of management with scientific rigour, models and statistical analysis†. The à ¢â‚¬Ëœmarketing concept' in the words of Kotler is â€Å"Holds that achieving organisational goals depends on determining the needs and wants of target markets and delivering the desired satisfactions more effectively and more efficiently than competitors do.†Marketing is only one factor in attracting and keeping customers but it cannot fulfill its managerial role unless customer needs and wants are understood and satisfied. The organisation must try to understand the target market’s needs and wants.  Needs describe the basic requirements of human, people need food, air, water, clothing, and shelter to survive. People also have strong needs for recreation, education, and entertainment. These needs become wants when they are directed to specific objects that might satisfy the need (Philip Kotler, 2006). Marketing StrategyThe aim of any business organisation is to make profit. This can only be achieved by forming an effective marketing strategy which can actually incre ase double or triple of organisational sales. Marketing Strategy is the set of helps to guidelines and policies used for effectively matching marketing programmes with target market opportunities in order to achieve organisational objectives. Developing marketing strategy includes deciding which customers to target and how to position products and etc. When forming a marketing strategy, customer satisfaction is really the main goal. And a strategy that does not address the needs of the customers cannot be classified as a good marketing strategy.Marketing MixThe major marketing management decisions can be classified into four categories as follow: Product: The product is the physical product or service offered to the consumer. Price: Pricing decisions should take into account profit margins and the probable pricing response of competitors. Place (distribution): Place decisions are those associated with channels of distribution that serve as the means for getting the product to the ta rget customers. Promotion: Promotion decisions are those related to communicating and selling to potential consumers. It is useful to know the value of a customer in order to determine whether additional customers are worth the cost of acquiring them.These variables are known as the marketing mix and also referred to as the â€Å"Four ‘P's. The marketing mix is the combination of marketing activities that an organisation engages in so as to best meet the needs of its targeted market. The service marketing mix involves analysing the 7’p of marketing, involving Product, Price, Place, Promotion, Physical Evidence, Process and People. Most of the firm attempts to generate a positive response in the target market by blending these four marketing mix variables in an optimal manner.External and uncontrollable environmental factors are very important elements of the marketing strategy  Programs. Therefore Marketing Mix should include customers, environmental variables, and c ompetitive variables (Kotler, 1984). Marketing ResearchMarketing research is a systematic process which may include these steps: data – gathering, analysis, storage, retrieval and dissemination of information and finally to aid decision making. The main reasons of doing research are to reduce risks, to help in planning and forecasting results, to aid marketing mix-decisions and to improve decision making capabilities (ABE, Strategic Marketing Management, Study manual). Effective communicating research result on marketing mix is an essential component of the research process. Clear, concise, and cogent reports enable informed effective decision making. For this reason marketing research is necessary to measure and track customer satisfaction.Customer SatisfactionCustomer satisfaction is regarded as customers can get more benefits than their cost (Liu and Yen, 2010). In comparison with other traditional performance measures, customer satisfaction is probably less sensitive to s easonal fluctuations, changes in costs or changes in accounting practices (Kotler, 2006). Therefore, many researchers consider customer satisfaction to be the best indicator of a company’s future profit. Keeping existing customers is as important as acquiring new ones.The approach towards existing customers must be active, based on a separate marketing mix for customer retention (Rozenberg and Czepiel, 1992). Interaction between the one delivering the service and the customer is very important and has direct effect on the service quality and quality perception (Heuvel, 1993). Sales are the most important goal of any commercial enterprise; it becomes necessary to satisfy customers. For customer satisfaction it is necessary to establish and maintain certain important characteristics like:Quality Fair prices Good customer handling skills Efficient delivery Serious consideration of consumer complaintsAccording to the Michael Porter (2006), today, more and more companies are recog nizing the importance of satisfying and retaining current customers.  Major advantage of customer retention is â€Å"Acquiring new customers can cost five times more than the costs involved in satisfying and retaining current customers.It requires a great deal of effort to induce satisfied customers to switch away from their current suppliers.† Customer satisfaction levels can be measured using survey techniques and questionnaires. Getting high levels of customer satisfaction is very important to a business because satisfied customers are most likely to be loyal and to make repeated orders and to use a wide range of services offered by a business.Analysis, Findings and DiscussionTo begin analyzing the Herbal Tea Product data, SPSS version 15.0 was used for statistical testing. In this research descriptive data analysis, frequencies and inferential statistic (Pearson correlation analysis) were used. From the analysis of Descriptive, Frequencies and Pearson correlation, the m ain findings and discussion can be found as follow.Demography of CustomersThe total number of respondents who participated in this research was 91 consumers and 58 wholesalers. Table 1 illustrates the demographic data of consumer respondents. Table 1: Demographic data of Customers (Consumers, N=91)Items n %Gender Male 38 41.8Female 53 58.2Age 20 to 40 41 to 60 61 and above 39 43 9 42.9 47.3 9.8Monthly Income (Myanmar Kyat) 10,000 to 4,00,000 4,10,000 to 8,00,000 8,10,000 and above 50 33 8 55.0 46.2 9.8As shown in table (1), the respondents consisted of 41.8% male and 58.2% female. Most of the respondents (47.3%) were in the age range of 41 to 60 years old. 42.9% of the respondents were 20 to 40 years old and only 9.8% of respondents were 61 years old and above. With regard to personal monthly income level, over half of the respondents i.e (55%) had the level of (10,000 to 4,00,000) Kyats, whereas another 46.2% of respondents earned (4,10,000 to 8,00,000) Kyats and only 9.8% of respo ndents had the range of above 8,10,000 Kyats.Frequencies of Consumers SatisfactionFrom the result of descriptive analysis on customer satisfaction (illustrated in Table 2), 29.7% of the consumers were satisfied with Good condition,  25.3% were satisfied with Fair condition, 17.6% of consumers were satisfied, 16.5% were satisfied with Very Good condition and only 11% were dissatisfied with Poor condition in quality of products.Table 2Customer satisfaction on product quality, taste of product and quality of packing (Consumers, N=91) Item Poor Fair Good Very Good ExcellentProduct Quality (%) 11.0 25.3 29.7 16.5 17.6Taste of Product (%) 18.7 24.2 25.3 23.1 8.8Quality of Packing (%) 16.5 25.3 34.1 12.1 12.1The result of finding on taste of products and quality of packing were displayed in Table 2. According to this research we can see most of the consumers are satisfied with 24.2%, 25.3% and 23.1% for fair, good and very good respectively on the taste of products. But 18.7% of consumer s were dislike the taste and only 8.8 % of the consumers were completely satisfied for taste. We can also see the frequencies of customer satisfaction on Table 2. Therefore we can conclude that majority consumers are satisfied with quality, taste and packing of the products. Table 3 shows the result of customer satisfaction on price, reliability of product and recommend to other for products.Even though (30.8%) of the respondents perceived that the price of the product were fair, another 33% were no comment (neither agree nor disagree) on price. However it was found that a significant total of 36.3% did not perceived price as fair. We can draw a conclusion that the price is not fair for most of respondents and we need to adjust the pricing strategy because pricing is one of the most important elements of the marketing mix and pricing a product too high or too low could mean a loss of sales for the organisation.For reliability (cannot side effect to consumer) of product, (38.5%) of c onsumers were neither agree nor disagree and a total of (34.1%) of the consumers were strongly reliable on product. But (27.5%) of consumers were not reliable on product. According to this result, we need to develop the product to get more reliable from customers.Table 3Customer satisfaction on price, reliability of product and recommend to other (Consumers, N=91) Item Strongly Disagree Disagree Neither Agree nor Disagree Agree Strongly AgreeFair Price (%) 16.5 19.8 33.0 14.3 16.5Reliability of Product (%) 12.1 15.4 38.5 24.2 9.9Recommend to other (%) 5.5 20.9 26.4 30.8 16.5Frequencies of Wholesalers SatisfactionTable 4 shows the result of wholesalers’ satisfaction on service quality. From this result most of the respondents of (20.7%, 39.7% and 12.1%) were felt neither satisfied nor dissatisfied, somewhat satisfied, completely satisfied respectively for on time delivery. According to this analysis we found that most of the respondents were satisfied for on time delivery. But 15.5% of respondents were felt completely dissatisfied and 12.1% of respondents were also felt somewhat dissatisfied for on time delivery. If we want to maintain our customer satisfaction and retention we should care dissatisfied customers by doing effective service recovery which can improve their satisfaction level.Half of the customers were felt neither satisfied nor dissatisfied on sale management. Completely dissatisfied was not found at sale management. For sale person’s dealing, we found most of the customers were satisfied and only 1.7% of respondents were completely dissatisfied. The result of non-defect performance revealed that only 1.7% was defected. Mostly they were performed without defect.Table 4Customer satisfaction on Service Quality (Wholesalers, N=58) Item Completely Dissatisfied Somewhat Dissatisfied Neither Satisfied nor Dissatisfied Somewhat Satisfied Completely SatisfiedOn Time Delivery (%) 15.5 12.1 20.7 39.7 12.1Sale Management (%) 0 17.2 51.7 24.1 6 .9Sale Person’s Dealing (%) 1.7 13.8 32.8 41.4 10.3Non-Defect Performance (%) 1.7 20.7 44.8 27.6 5.2Hypothesis Testing and Results Table 5 Hypothesis 1: There is relationship between product quality and customer satisfaction Variable Pearson Correlation, r Significant, p Mean Standard Deviation Product Quality .276(**) .008 3.04 1.255 ** Correlation is significant at the 0.01 level (2-tailed)